Company Name: Robert Finance Limited
Welcome to the BingwaPesa application. We value your privacy and are committed to protecting your personal information. This privacy policy provides detailed information about how we collect, use, disclose, and protect your information. Please read it carefully to understand your rights and how we handle your personal information.
When you use the BingwaPesa application, we may collect the following types of information:
2.1.Personal Information: This includes your name, phone number, email address, etc., to facilitate account creation and management.
2.2.Location Information: We collect users' approximate location to confirm that they are within our service area. This helps ensure that our services are appropriately available to you.
2.3.Camera Permissions: We request access to your camera so you can upload necessary documents and perform facial captures for secure identity verification.
2.4 Collection of install apps
We collect a list of metadata information of the installed applications including the application name and package name of each application installed on your device to assess your creditworthiness and customer risk assessment.
We will use the collected information to:
3.1.Provide and maintain the functionalities of the BingwaPesa application.
3.2.Improve our services and user experience, ensuring you can easily access the features you need.
3.3.Communicate with you, including sending important notifications, updates, and personalized promotional information to enhance your experience.
3.4.Provide customized financial product recommendations based on collected credit assessment data, ensuring you receive the most suitable services.
3.5.Prevent fraud and other illegal activities, protecting the legal rights of both users and the company.
We are committed to not selling your personal information to third parties. We may share your information in the following situations:
4.1.Sharing with Service Providers: We may share your information with credit assessment agencies, payment processors, technology service providers, etc., to deliver necessary services. These partners are required to adhere to applicable privacy and security standards when handling your information.
4.2.Legal Requirements: We may disclose your information in compliance with legal, regulatory, or governmental requests. We will ensure that such disclosures are made only when legally required and will take appropriate measures to protect your privacy.
4.3.Protection of Our Rights: When necessary, we may share your information to protect our rights, property, and safety, including investigations and prevention of fraudulent activities.
4.4.Mergers and Acquisitions: If our company undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you in advance and ensure that the acquiring entity continues to protect your privacy.
We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, use, or disclosure, including:
5.1.Data Encryption: We use industry-standard encryption technologies during data transmission and storage to protect your personal information from unauthorized access.
5.2.Access Controls: Access to your personal information is limited to employees and authorized service providers who need it for processing. These individuals are required to adhere to strict confidentiality agreements when handling your information.
5.3.Security Audits: We conduct regular security audits and risk assessments to ensure that our systems and processes maintain high standards of security.
5.4.User Education: We encourage users to adopt appropriate security measures, such as using strong passwords and regularly updating them, to protect their accounts.
Delete the account You can delete your account information at any time, but if you later change your mind, you may not be able to restore your account.
Step 1: Know what it means to delete your account
1. You will lose all data and content in your account, such as personal information, history, files, and photos.
2. You will not be able to log in and use our services through this account
Step 2: View information and loan history Before you request deletion of your account, please do the following:
1. Check to see if any loans are being applied for and if there are any outstanding orders
2. Cancellation of application or payment refund order
Step 3: Delete your account Note: If you have multiple accounts, deleting one account will not cause the other accounts to be deleted.
Delete some or all of your data instead of deleting your account You can delete some or all of your data at any time, but if you later change your mind, you may not be able to restore it.
Step 1: Understand what it means to delete data
1. You will lose part or all of the data in your account such as name, photos, application history.
2. You cannot apply for a loan through our application unless you provide your personal information again.
Step 2: Delete some or all of your data
1. Contact us via email and indicate your purpose of visit and account information
2. Within 3 business days of receiving the email, our staff will contact you to confirm whether part or all of your data should be deleted.
3. If deletion is confirmed, we will delete some or all of your data in accordance with relevant instructions and requirements. Once deleted, data will not be restored.
You have the right to:
If you have any questions or concerns about this privacy policy, please contact us at:
Email: dev.boschbd@gmail.com
